Welcome to CrystalsBracelet.com (the “Website”, “Site”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website, including all products, services, content, and features offered through the Site. By accessing or using CrystalsBracelet.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to review this page periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.
1. Acceptance of Terms
By creating an account, placing an order, or simply browsing our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Refund and Returns Policy, and Payment Methods policy, all of which are incorporated herein by reference.
If you are using the Site on behalf of a business or other entity, you represent that you have the authority to accept these Terms on behalf of that entity.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase on CrystalsBracelet.com. By using the Site, you represent that you meet this age requirement.
If you are under the age of 13, you are not permitted to use the Site or provide any personal information. We do not knowingly collect information from children under 13.
3. Account Registration and Security
To access certain features, such as placing an order or saving your preferences, you may need to create an account. When registering, you agree to:
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Provide accurate, current, and complete information
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Maintain the confidentiality of your login credentials
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Notify us immediately of any unauthorized use of your account
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Be responsible for all activities that occur under your account
We reserve the right to suspend or terminate accounts that violate these Terms or are used in a manner that may harm our brand or other users.
4. Products, Descriptions, and Pricing
We make every effort to display our products—including colors, sizes, and stone details—as accurately as possible. However, we cannot guarantee that your monitor’s display will perfectly reflect the actual appearance of our bracelets. Natural crystals may vary in color, pattern, and size, which is part of their unique beauty.
Pricing: All prices are listed in the currency displayed on the website. We reserve the right to change prices at any time without prior notice. Prices do not include applicable taxes, shipping fees, or customs duties, which will be added at checkout.
Product Availability: We strive to keep our inventory up to date, but some items may become unavailable due to high demand or supply issues. We reserve the right to limit quantities and to discontinue any product at any time.
Descriptions: We do not warrant that product descriptions, images, or other content on the Site are error-free. If a product offered by us is not as described, your sole remedy is to return it in accordance with our Refund and Returns Policy.
5. Orders and Acceptance
Placing an order on CrystalsBracelet.com constitutes an offer to purchase the items in your cart. We reserve the right to:
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Accept or decline your order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraud
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Cancel an order after confirmation if we discover an error or issue
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Require additional verification or information before processing an order
A confirmation email does not guarantee acceptance of your order; it merely confirms that we have received your request. Order acceptance occurs when we ship the item(s) to you. If we cancel your order, we will notify you and issue a full refund for any amounts charged.
6. Payment
All payments must be made using one of the payment methods listed on our Payment Methods page. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method and that the information you provide is accurate.
We use third-party payment processors to handle all financial transactions. These processors comply with PCI DSS standards and do not share your full payment details with us. We are not responsible for any charges, fees, or errors made by your financial institution.
If your payment is declined, we may not be able to fulfill your order until payment is successfully completed.
7. Shipping and Delivery
Shipping times and costs are provided at checkout and are estimates only. We are not responsible for delays caused by carriers, customs, or events beyond our control (e.g., natural disasters, strikes, or pandemics).
Risk of loss and title for products pass to you upon delivery of the shipment to the carrier. Please refer to our Shipping Policy (available on the website) for more details.
8. Returns and Refunds
Our Refund and Returns Policy is incorporated into these Terms. In short, we offer a 30-day return window for most items, provided they are unused and in original packaging. Sale items and custom orders are non-returnable. For full details, please review our Refund and Returns Policy on the website.
9. Intellectual Property
All content on CrystalsBracelet.com, including but not limited to text, graphics, logos, images, product designs, software, and compilation of data, is the property of CrystalsBracelet.com or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, or publicly display any of our content without prior written permission. You may, however, share links to our products on social media, provided you do so in a manner that does not imply endorsement by us.
The CrystalsBracelet name, logo, and all related names and designs are trademarks of our company. Unauthorized use is strictly prohibited.
10. User Conduct
When using our Site, you agree not to:
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Violate any applicable law or regulation
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Interfere with or disrupt the Site’s functionality or security
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Upload or transmit viruses, malware, or any harmful code
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Engage in any activity that could harm our reputation or business
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Collect or harvest any user information without their consent
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Post false, misleading, or inappropriate content in reviews or comments
We reserve the right to remove any user-generated content that violates these Terms and to terminate accounts that engage in prohibited behavior.
11. Disclaimers
AS-IS BASIS: The Site and all products, content, and services are provided “as is” and “as available” without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Energy and Healing Claims: Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Any statements about the metaphysical properties of crystals are for informational and inspirational purposes only and should not be substituted for professional medical or psychological advice. Individual results may vary.
Third-Party Content: We do not endorse or guarantee the accuracy of any third-party content, links, or advertisements appearing on our Site.
12. Limitation of Liability
To the maximum extent permitted by law, CrystalsBracelet.com, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or the products sold, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
In no event shall our total liability to you for all claims arising from these Terms exceed the total amount you paid to us for the specific product(s) that gave rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such cases, our liability shall be limited to the fullest extent permitted by applicable law.
13. Indemnification
You agree to indemnify, defend, and hold harmless CrystalsBracelet.com and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
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Your violation of these Terms
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Your use of the Site or products
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Your violation of any third-party rights, including intellectual property or privacy rights
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Any content you submit to the Site
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.
14. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Site, you consent to our data practices as described in that policy.
15. Third-Party Links and Services
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party sites. You access such links at your own risk, and we encourage you to review their terms and privacy policies.
Some payment and shipping services are provided by third parties. Your interactions with those providers are governed by their own terms.
16. Termination
We may terminate or suspend your account and access to the Site at any time, with or without cause, and without prior notice, if we believe you have violated these Terms or engaged in conduct that is harmful to our business or other users.
Upon termination, your right to use the Site will cease immediately. Any provisions that by their nature should survive termination (including intellectual property, warranty disclaimers, limitations of liability, and indemnification) shall remain in effect.
17. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the state of [Insert State], without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA) in [Insert City, State], unless the dispute falls within the small claims court jurisdiction of your residence. You agree to waive any right to a jury trial or to participate in a class action.
The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
18. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site, with the “Last Updated” date revised accordingly. We will endeavor to notify you of material changes via email or a prominent notice on our homepage, but it is your responsibility to check this page periodically.
Your continued use of the Site after any changes signifies your acceptance of the revised Terms.
19. Contact Us
If you have any questions, concerns, or feedback regarding these Terms of Service, please reach out to us:
Customer Support: [email protected]
We strive to respond to all inquiries within 24–48 hours.